Privacy Policy

Privacy Policy
Last updated: December 17, 2025

Savvenart (“we”, “us”, or “our”) operates this website and provides products and services through it (the “Services”). We are the data controller responsible for your personal information.

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

By using our Services, you agree to the terms of this Privacy Policy.

  1. PERSONAL INFORMATION WE COLLECT

We may collect the following categories of personal information:

  • Contact Information: name, email address, phone number, billing and shipping address

  • Payment Information: payment details processed securely via third-party payment providers (we do not store full card details)

  • Account Information: login credentials, preferences

  • Order Information: purchase history, cart activity

  • Device Information: IP address, browser type, device identifiers

  • Usage Data: pages visited, time spent, interaction data

  1. HOW WE COLLECT INFORMATION

We collect information:

  • Directly from you (when you place an order or contact us)

  • Automatically via cookies and tracking technologies

  • From third-party services (e.g., Shopify, payment processors, analytics tools)

  1. HOW WE USE YOUR INFORMATION

We use your personal data to:

  • Process and fulfill orders

  • Provide customer support

  • Improve website performance and user experience

  • Prevent fraud and enhance security

  • Send transactional and marketing communications

  • Deliver personalized advertising and product recommendations

  1. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixels, and similar technologies to:

  • Operate and improve our website

  • Analyze traffic and user behavior

  • Provide personalized advertisements

This may include tools such as Google Ads, Google Analytics, and other remarketing services.

You can control or disable cookies through your browser settings.

  1. SHARING YOUR INFORMATION

We may share your information with:

  • Shopify (our e-commerce platform provider)

  • Payment processors and shipping partners

  • Advertising and marketing partners (for remarketing and analytics)

  • Legal authorities when required by law

We do not sell your personal information.

  1. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

  • Access your personal data

  • Request deletion

  • Request correction

  • Opt out of targeted advertising

To exercise your rights, contact us at the email below.

  1. DATA SECURITY

We implement reasonable security measures to protect your personal information. However, no system is completely secure.

  1. DATA RETENTION

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

  1. CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18. We do not knowingly collect data from children.

  1. INTERNATIONAL DATA TRANSFERS

Your information may be processed outside your country, including in the United States and other jurisdictions.

  1. MEDICAL AND PRODUCT DISCLAIMER

Our products (cosmetic contact lenses) are considered medical devices in certain jurisdictions. We do not collect or process health data for medical diagnosis or treatment purposes.

Users should consult a qualified professional before use.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Updates will be posted on this page.

  1. CONTACT INFORMATION

Business Name: HONGKONG GREENEARTH OPTO-ELECTRONIC CO., LIMITED
Email: support@savvenart.com
Business Address: FLAT/RM 323, SAN HING TSUEN, LAM TEI, TUEN MUN, N.T., HONG KONG

If you have questions or requests regarding your data, please contact us using the information above.